Messenger yana ɗaya daga cikin mafi kyawun aikace-aikacen saƙon da ake samu. Ga masu amfani da Facebook, hakika shine zaɓi na farko don kasancewa tare da abokai, dangi ko abokan aiki. Ko da yake yana cike da siffofi daban-daban, ba cikakke ba ne. Anan akwai matsaloli guda 5 da suka fi yawa tare da shi da kuma hanyoyin magance su.
Kuna iya sha'awar
Ba zan iya shiga Messenger ba
Matsalar shiga Messenger tana ɗaya daga cikin abubuwan da aka fi sani. Idan kuma kina dashi, gwada dabaru masu zuwa:
- Duba adireshin imel na Facebook da kalmar wucewa. Danna maɓallin ido don ganin kalmar wucewa.
- Idan kun manta kalmar sirri ta asusun Facebook, kawai sake saita shi maimakon zato. Matsa zaɓi Kalmar sirri da aka manta a kasan allon kuma yi amfani da imel ko lambar waya don kammala aikin sake saitin kalmar sirri. Da zarar ka ƙara kalmar sirri mai ƙarfi a cikin asusunka, adana shi a cikin ɗaya daga cikin shahararrun masu sarrafa kalmar sirri kamar Bitwarden, Ma'ajiyar kalmar sirri don Android ko PasswdSafe, don kada ku sake fuskantar wannan yanayin nan gaba.
- Sabunta Messenger. Wani tsohon sigar Messenger na iya haifar da matsala tare da tabbatar da asusu. Meta yana fitar da sabuntawa akai-akai don shi wanda ke ƙara sabbin abubuwa da gyara kwari. Bincika Shagon Google Play don ganin idan akwai sabon sigar don sa.
Ba a aika saƙonni ba
Wata matsalar da za ku iya fuskanta yayin amfani da Messenger ita ce mafi mahimmanci - ba za ku iya aika saƙonni ba. A wannan yanayin, gwada waɗannan zaɓuɓɓuka:
- Bincika cewa kana da haɗin intanet mai aiki akan wayarka. Hakanan zaka iya gwada sake saita saitunan cibiyar sadarwar ku don gyara kurakuran gama gari. Idan matsalar ta ci gaba, kunna da kashe yanayin Jirgin sama.
- Kashe yanayin Ajiye bayanai a cikin Messenger. Don yin wannan, matsa menu na hamburger saman hagu, sannan a kan Sprocket zuwa dama na sunanka sannan zuwa zabin Adana bayanai, inda kuka kashe maɓalli mai dacewa.
- Duba matsayin Messenger (ko wasu aikace-aikacen Meta). Wani dalili na rashin samun damar aika saƙonnin na iya zama ƙarewar sabar Meta. Ziyarci gidan yanar gizon Downdetector, bincika Messenger don ganin ko da gaske ya faru.
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Rasa lambobin sadarwa
Lokacin da ka nemo wani a cikin Messenger, Facebook zai yi ƙoƙarin nemo mutumin a cikin jerin abokanka, jerin abokanka, da Instagram. Idan ba za ku iya samunsa ba, yana iya zama saboda dalilai masu zuwa:
- Wani mutum ya toshe ka a Facebook.
- Facebook ya toshe mata account.
- Mutumin ya goge ko kashe asusun su.
Manzo ya fada
Messenger yana faduwa a wayarka? Idan haka ne, gwada dabarun da ke ƙasa:
- Sake kunna aikace-aikacen. Messenger na iya faduwa saboda karancin RAM. Rufe wasu apps akan wayarka kuma sake kunna app ɗin.
- Tilasta dakatar da aikace-aikacen. Kuna yin haka ta buɗe shi Settings→Applications, ta hanyar neman Messenger da danna zabin Tasha tilas. Sa'an nan kuma bude app.
- Share cache. Lalacewar cache kuma na iya zama sanadin faɗuwar Messenger. Kuna share shi ta hanyar kewayawa zuwa Settings→Applications, ta hanyar neman Messenger, zabar abu Adana kuma danna zabin Share ƙwaƙwalwar ajiya kasa dama.
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Sanarwa ba sa aiki
Ba a samun sanarwa daga Messenger? Sa'an nan mai yiwuwa a kashe su. Je zuwa menu kuma Informace game da aikace-aikacen don Messenger, danna abun Oznamení kuma kunna mai kunnawa Kunna sanarwa. Bugu da ƙari, ya kamata ku kashe Kar ku damu idan kun kunna shi.
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Abin da nake lura da shi a yankina, galibi matsalar ita ce sanarwar sabon saƙo ba ya tashi, kumfa kawai ba ya bayyana. Lokacin da ka bude Messenger, sabon sako yana bayyana da karfi kusa da abokin hulda, amma sai ka bude shi, ba ka san cewa wani ya turo maka ba.
Babbar matsala: Ba ni kan Messa ko FB kuma duk da haka ina da ɗigon kore. Kuma na dogon lokaci. Wannan ba ya faruwa a WhatsApp.